For Ducklings:
Please be patient with us to fulfill your order we are a small business. Canceling an order at anytime is okay as long as the ducklings had not shipped. Return of the ducklings is only acceptable if I Elizabeth Quam agree to accepting the ducklings from you. In the case that a duckling is not healthy or dead on arrival you will be assured full refund of the duckling price.
For Bunnies:
A non- refundable deposit is accepted through the payment options listed below. At the time of holding if your bunny dies before the take home date you will be allowed your deposit back or I will replace the bunny with another but it may take time to accomplish because it will be dependent on pregnancies etc.. At the time that the bunny leaves the property I have no way of knowing how the bunny is cared for. Make sure to see that your bunny looks healthy and you are comfortable with your purchase. Once the bunny leaves it is no longer my responsibility as bunnies tummies can be sensitive and it is important to follow closely to the care page for transition and care of your bunny.
We Receive payment by the following:
Paypal, Venmo, Credit Card (Visa or Mastercard) Check or Money Order. Credit card payments are accepted online through our secure payment gateway. If you are paying by check or money order, you will need to phone us and get a quote for your order and mail us a check or money order for this amount. When we receive the order and payment, we will contact you to confirm the ship date you requested. We will not place an order without having received your check or money order. The check or money order will be deposited immediately.
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